Edgemesh® Client Support

Edgemesh is committed to providing continuous support to its users. We offer various support channels to ensure that both non-enterprise and enterprise customers receive the assistance they need.

For non-enterprise customers, you can reach out to our support team through two convenient channels. You can send an email to support@edgemesh.com to connect with our support staff. Additionally, you can use the chat system available on the Edgemesh® Portal and Sales Site to have real-time conversations with our support team.

Enterprise customers have access to dedicated support options tailored to their specific needs. You can contact our support team via the enterprise support email, a dedicated Slack channel, or the emergency hotline. We prioritize providing prompt and effective support to our enterprise customers.

Before reaching out to our support team, we recommend checking the Before Contacting Support section for valuable guidance. This section offers instructions that can help you address common issues or provide important information that will assist our support team in troubleshooting effectively.

We strive to ensure that our users have a seamless support experience. If you have any further questions or require assistance on any specific topic, please don't hesitate to let us know. We are here to help!